Request a Return
Need to make a return? Our team is here to make the process as painless as possible. We just need a few details to process your return.
Have questions? Read more on our return policy below.
Our Return Policy
You can return or exchange items within 15 days of delivery. To start a return or exchange fill out the form above within 15 days of delivery of your order and a member of our team will be in touch with a return label and instructions. Items must be in original condition with tags to be eligible for return.
VIP memberships, products $20 and under, and food & beverage products are final sale.
Return Shipping
Small businesses have tighter margins and pay more for shipping than big-box retailers. Due to this, we collect a return shipping fee of $5 for refunds and don't refund original shipping. We give 100% of the funds collected for shipping back to the brands you purchased from.
Exchanges & store credit include free return shipping, covered by Dough.